American Airlines Center Concerts: Formats, Food, Fan Tips
When you plan a night out at American Airlines Center, there’s more to consider than just the ticket. You’ll need to navigate different concert setups, choose from a range of food options, and figure out the best way to get there. Whether you prefer a general admission experience or VIP perks, small decisions can shape your evening. With so much happening behind the scenes, knowing what to expect could make all the difference.
Venue Overview and Event Capabilities
The American Airlines Center, located in Dallas, serves as a multi-purpose arena characterized by its versatile design and significant capacity. It accommodates various events, including home games for the Dallas Mavericks and Dallas Stars, as well as concerts, with an audience capacity nearing 20,000.
The arena offers a range of premium services, including suites and club entry options, which allow for tailored event experiences. Attendees should be aware of the venue's bag policy, which permits smaller bags such as parenting bags and medical bags, but prohibits larger items like totes and backpacks at designated entry points.
In terms of amenities, the venue features drink concessions, catering options, and several restaurant choices, catering to the needs of different event attendees.
For comprehensive guidelines regarding safety, privacy, and event policies, it is advisable for guests to review the venue's Safety Guidelines, Privacy Policy, and Terms and Conditions.
For additional information or inquiries about hosting events, potential clients can reach out to the venue directly.
Concert Seating Configurations
Concert seating at the American Airlines Center is designed to accommodate a range of performance formats and audience needs. The venue offers various layouts, including end-stage and in-the-round configurations. Detailed seat maps can be accessed through the AAC app as well as on the Tickets View Events Calendar's seating pages.
For those seeking enhanced experiences, premium seating options such as Suites, Clubs, Boxes, and Lounge RYSE are available, each with specific entry points to facilitate access. It is important to note that health and safety protocols, including guidelines related to COVID-19, are in place, which impact entry procedures.
When attending events, guests are permitted to bring bags, including parenting bags and medical bags, provided they adhere to specified size restrictions.
For additional information regarding events and policies, patrons are encouraged to contact the Box Office directly. Furthermore, it is advisable to review the venue's Privacy Policy and other relevant safety policies for a comprehensive understanding of the operational guidelines.
Navigating Ticketing and Entry
Access to concerts at American Airlines Center requires a digital ticket; only mobile tickets displayed through the Ticketmaster app will be accepted at the entrance.
The Box Office is cashless on Tuesdays, Thursdays, and on event days, allowing only debit, credit, or mobile payment methods.
For entry, security measures dictate that all bags, including parenting bags, must undergo inspection. Permitted items include purses with dimensions no greater than 14"x14"x6", medical bags, and clutches, while larger bags such as backpacks or totes are not allowed.
For additional information regarding Club, Suite, or Premium Services, it is advisable to review the corresponding guidelines.
Inquiries can be directed to customer service or by visiting the AACenter Info website, which provides resources concerning safety protocols, privacy policies, and accessibility options.
Parking and Transportation Options
To ensure a smooth arrival at the American Airlines Center, it is advisable to secure parking in advance through services such as ParkWhiz. This allows for a more efficient entry process, utilizing mobile ticketing which requires only the presentation of the ticket at designated access points.
Payment can be made via credit or debit card; cash is not accepted.
For detailed maps and information on parking, refer to the Directions Parking feature on the AAC app or visit the AACenter Info website. Notably, nearby Platinum and Public Parking options are available.
Victory Station is a key hub for public transportation, offering preferred access and accommodations for individuals with disabilities (ADA compliance).
For inquiries about permitted bags, patrons may contact the Box Office or consult available resources. It is important to note that while medical bags and parenting bags are permitted, backpacks and large totes are restricted to specific areas only.
All visitors are subject to the AAC Privacy Policy and Safety Guidelines.
Security Procedures and Guest Policies
Upon arrival at the American Airlines Center, patrons will encounter a series of security protocols aimed at ensuring the safety of all attendees. Entry requires passing through metal detectors alongside visual inspections.
Adhering to established guidelines is essential: only purses that are either small clutches, approved parenting bags, or medical bags are permitted at all entrances, while larger items such as totes, backpacks, and oversized bags are prohibited.
It is also important to maintain clear aisles, as activities such as dancing or lingering in designated areas are not allowed. Additionally, all guests are required to wear shirts and shoes, and any attire deemed offensive is not permissible.
For further information, individuals can contact the Box Office or refer to the AACenter's official website. Moreover, it should be noted that policies are subject to change, and interested parties are encouraged to review the Privacy Policy for the latest updates.
Food and Beverage Highlights
The American Airlines Center offers a variety of dining options, catering to different tastes with a selection that includes Texas-inspired cuisine as well as traditional fare such as hot dogs and nachos.
All transactions for food and beverage are processed cashless, meaning patrons can use debit or credit cards, as well as mobile payment methods, at various points of sale including Drink Concessions, Concessions Bars, and Restaurant Catering Food areas.
For guests utilizing Premium Services in Suite, Platinum, and Club sections, there is the option of Dinners Premium, which includes in-seat service.
In terms of security and safety regulations, medical and parenting bags are allowed at all entrances, whereas larger bags, such as backpacks or tote bags, are prohibited.
For more detailed information regarding food and beverage offerings, interested individuals may contact the Box Office directly, consult facility maps, or visit the official AACenter Info website. This ensures a well-informed experience for those attending events at the venue.
Accessibility Services for Attendees
The American Airlines Center emphasizes accessibility for attendees with mobility challenges as well as those accompanying individuals who require special assistance. The venue features designated ADA parking areas and drop-off zones, ensuring convenient access. All entrances offer accessible entry points, which is particularly important for individuals with mobility impairments.
Bags that meet specific criteria, including medical bags, parenting bags, and purses that do not exceed the size of a clutch or wallet, are permitted at designated locations within the venue. This policy helps attendees manage necessary items while maintaining security protocols.
Additionally, complimentary wheelchair escorts are available, and interested individuals can obtain more information through Guest Relations. For families, nursing rooms located on the Plaza Level facilitate parenting needs, contributing to a more accommodating environment.
The facility also includes First Aid stations and adheres to safety guidelines, while accessible seating is available, particularly in Club and Suite areas. This ensures that all attendees, regardless of their mobility needs, have the opportunity to enjoy events at the venue.
For comprehensive information, attendees are advised to consult the AACenter Info, Privacy Policy, and venue maps.
Essential Health and Safety Protocols
When attending a concert at the American Airlines Center, it is important to be aware of the established health and safety protocols in place at the venue. The Center has achieved GBAC STAR™ accreditation, which signifies adherence to stringent cleaning and operational standards recognized by a global cleaning industry association.
Key areas within the venue, particularly high-touch points such as Club, Suite, Platinum, Admiral Theater, and Box entry, are subject to regular sanitization efforts.
While face masks are not mandated, the Safety Guidelines suggest their use in crowded locations to enhance individual protection. Additionally, handwashing stations are strategically positioned at all entrances to promote hygiene among attendees.
It is noteworthy to mention that by entering the venue, attendees utilize the facilities under the terms of the Privacy Policy and acknowledge potential risks, including those associated with COVID-19.
For further details or inquiries, visitors are encouraged to reach out to the AACenter Info Office or the designated contact points.
Amenities for Families and Special Needs
Navigating a large concert venue can pose difficulties, particularly for families with young children or individuals with special needs. The American Airlines Center offers various amenities designed to accommodate these groups.
On the Plaza Level, guests will find nursing rooms and family restrooms, which provide essential facilities for parents. Entrance policies allow for medical bags and parenting bags at all entry points, while larger items such as backpacks and totes are only permitted in designated areas.
The venue is compliant with the Americans with Disabilities Act (ADA), ensuring accessible seating in Suites and Boxes. Additionally, wheelchair assistance is available upon request—guests are encouraged to contact Guest Relations for further information.
Safety measures are in place, including adherence to COVID-19 guidelines regarding face masks. Furthermore, the venue is equipped with first aid stations staffed by trained professionals, prioritizing the health and safety of all attendees.
Tips for an Efficient and Enjoyable Visit
Planning is essential for optimizing your experience at a concert at American Airlines Center. It is advisable to pre-purchase parking using ParkWhiz.com, as cashless entry has become the norm at the venue.
To facilitate entry, utilize the AAC App or Ticketmaster for digital tickets.
Regarding bag policies, only purses with dimensions not exceeding 14"x14"x6" are permissible. Larger bags, such as totes and backpacks, are prohibited at all entrances, although medical bags and parenting bags are allowed at designated entry points.
Prior to your visit, it is important to familiarize yourself with the venue's guidelines, safety information, and current COVID policies. The center offers various amenities, including family services, drink concessions, and dining options through Restaurants Catering Food.
For any inquiries, contacting the Box Office or consulting the Maps and Info section on the American Airlines Center's website is recommended. This will ensure that you have the most current and relevant information for your visit.
Conclusion
Attending a concert at American Airlines Center is straightforward if you plan ahead. Take time to review ticket options, parking, and food choices, so you’re not caught off guard. Remember the venue’s amenities and policies, especially if you’re coming with family or have special needs. Arriving early and knowing what to expect makes your experience smoother and more enjoyable. With some preparation, you’ll focus on the music and atmosphere rather than the logistics.
